Help

Answers to common questions about Synode.

Attending events

Does Synode cost anything?

No. Finding, saving and attending events is free, always. Organizations pay for plans — see pricing.

How do I register for an event?

Open the event and choose Register. It takes you to the organiser's own registration page; Synode doesn't take registrations or payments for events. Questions about an event go to its organiser.

Why can't I see an event someone mentioned?

Some events are only for members of an organization or a team. Sign in with the account your organization knows you by, and ask the team to add you if it's a team-only event.

How do I get reminders or add events to my calendar?

Save an event to get an email the morning before it. On My events you can create a calendar link for your saved events; each team page has its own calendar link too. Turn the reminder and weekly digest emails on or off on your profile.

How do I join a team?

Open the team's page and choose Join Team. Open teams add you straight away; closed teams send your request to the team's admins. If a team invited you, accept the invite on the same page.

How does check-in work?

Each event you attend has a ticket with a QR pass. Show it at the door; the organiser scans it. Events you were checked in at appear on your profile.

Running a team

How do I list my club's events?

Your organization admin creates the team and makes you its admin. Then create events from the admin dashboard and submit them for review; your organization admin publishes them.

Why isn't my event public yet?

Events are published only after your organization admin approves them, and only while your team is approved. Check the event's status on your Events page.

We hit our plan's limit — what now?

Existing teams and events stay. To add more, your organization admin upgrades the plan on the Billing page. Members are never limited.

Organizations

How do we bring our organization to Synode?

Write to sithum.raigamage.dev@gmail.com. We'll set up your organization and its first admin, who then creates and approves your teams.

Can members sign in with our own accounts?

Yes. Organization admins can connect single sign-on (OIDC — for example Microsoft Entra ID, Google Workspace or Okta) in the organization's settings.

How is our data handled?

See the privacy policy and the terms of use.

Still stuck?

Write to sithum.raigamage.dev@gmail.com. For a question about a specific event, contact its organiser.